The road to success: How Kardinia is leading the way in safer, smarter school transport

Kardinia International College, a private K-12 institution in Geelong, Australia, operates an extensive bus network serving over 2,000 students. With 24 daily routes spanning from western Melbourne to the Surf Coast, approximately half the student population depends on school transport services.

The school previously managed this substantial operation using manual systems, which created significant operational challenges. As Andrew Lovick, Director of Business Operations, explains: "It was really challenging with a manual system. Without the visibility, we were constantly inundated with calls from parents."

Key Challenges

The paper-based approach lacked real-time visibility into bus operations, preventing the school from tracking student ridership, monitoring route progress, or identifying delays in real-time. This gap created multiple operational and safety concerns, including inability to respond quickly to parent inquiries and lack of accountability measures.

The Solution

By implementing RollCall's transport management platform, Kardinia gained comprehensive visibility across its entire fleet. The partnership enabled the school to establish clear oversight, enhance accountability, and strengthen safety protocols across all bus operations.

Results

The case demonstrates how technology adoption—paired with strong leadership commitment and organizational readiness—can transform school transport management from reactive problem-solving to proactive, data-driven operations.