Does RollCall integrate with FACTS?

Yes. RollCall syncs student and guardian data from FACTS so your bus rolls stay accurate without manual work.

What data does RollCall sync from FACTS?

Student records and guardian contacts, with enrolment changes reconciled on each sync.

Is the FACTS integration one-way?

Yes. FACTS is the source of truth and data flows one-way into RollCall.

Is setup complicated?

No. Once API access is enabled and credentials shared, RollCall maps and tests the data as part of standard onboarding.

RollCall + FACTS Integration | Student Transport Safety

What the FACTS integration does

RollCall integrates with FACTS so student and guardian data flows automatically into RollCall. Staff avoid re-keying enrolments and your bus rolls and guardian contacts stay aligned with FACTS.

Configuring the FACTS sync in RollCall's LMS setup

Data flow

One-way sync

FACTS is the source of truth. Student and guardian data flows one-way from FACTS into RollCall on an automated nightly sync, with a dry-run preview before changes are applied, so you never re-key enrolments.

SourceFACTS

DestinationRollCall

Data synced between RollCall and FACTS
Data	Direction
Student recordsName, student ID, grade, enrolment date and active status	FACTS → RollCall
Guardian contactsGuardian names, email and phone, with parent-type priority for who gets notified	FACTS → RollCall
Enrolment changesNew enrolments, updates and departures reconciled on each nightly sync	FACTS → RollCall

What you need

An active FACTS subscription with administrator access
API access enabled on your FACTS instance
A RollCall account with onboarding scheduled

Setup

Gather your FACTS credentials
From your FACTS administration console, obtain an API key. Your FACTS customer care team can assist if API access isn't already switched on.
Enter them in RollCall's student sync
Add the credentials in RollCall's student sync setup. They're stored securely and used only to read the student and guardian data needed to build your bus rolls.
Preview with a dry run
Run a dry run to preview exactly which students and guardians will be created, updated or made inactive before anything is imported.
Enable the nightly sync
Once the preview looks right, switch on the automated nightly sync (you can also trigger a manual sync any time) so RollCall always reflects your current roll.