One Student. One Workflow. One System.

Say goodbye to spreadsheets, duplicate data entry and disconnected enrolment processes.

Enrolling a new family onto your school bus service should be simple. For many schools, it isn't.

The process often begins with a paper form, Google Form or third-party registration system. From there, administrators manually transfer information into RollCall, allocate routes and stops, notify parents of their allocation, organise payment, update spreadsheets and keep separate records of who has been approved, declined or is still waiting.

It works... but it's time consuming, repetitive and spread across multiple systems.

Every extra step creates more administration, more duplication and more opportunity for mistakes.

The missing piece of the puzzle

RollCall has always managed the operational side of school transport: bookings, attendance, route management, parent communication, payments and reporting.

But there has always been one piece missing. How does a brand-new family actually join your bus service?

Until now, that first step has usually happened somewhere outside RollCall. That's exactly what we've set out to solve.

Introducing the new Intake Workflow

Coming later this year, RollCall will introduce a completely new Intake Workflow that brings the entire enrolment journey into one connected process.

Instead of asking parents to complete an external form before someone manually recreates their information inside RollCall, families simply complete a branded online application that can be embedded directly into your school's website.

From there, everything happens inside RollCall. Applications are automatically received into a dedicated review panel, ready for administrators to assess.

Staff can:

• Review the application.
• Approve or decline the request.
• Assign a route and stop.
• Confirm the allocation.
• Send a payment invitation to secure the booking.
• Communicate directly with the family.

No exporting. No importing. No duplicate data entry. No switching between multiple systems. Just one seamless workflow.

One workflow from enquiry to first bus trip

The new Intake Workflow connects every stage of the enrolment process:

1. Parent submits application.
2. Application appears in RollCall.
3. Staff review and approve.
4. Route and stop allocated.
5. Parent receives confirmation.
6. Payment invitation sent.
7. Student ready to travel.

Every application, every approval, every communication, every payment request and every decision - captured, managed and audit trailed within RollCall.

Built for schools. Built for real life.

Whether you're onboarding one new family during the school year or hundreds of Prep and Year 7 students preparing for the following year, the Intake Workflow has been designed to remove administration - not add to it.

Instead of juggling spreadsheets, email chains and third-party forms, staff have a single source of truth for every application from start to finish.

Families also benefit from a smoother, more professional experience, with clear communication, faster processing and a simple pathway from application to confirmed bus booking.

The result is less administration, fewer manual tasks, greater visibility and a workflow that's easier for everyone involved.

Ready for your next intake

For many schools, planning for next year's transport service begins well before students arrive in January.

That's why we're aiming to release the new Intake Workflow before the end of the year, giving schools the opportunity to manage 2027 enrolments using one streamlined process from beginning to end.

No more paper forms. No more Google Forms. No more spreadsheets. No more disconnected systems. Just one complete workflow - from first enquiry to first journey.

One family. One application. One workflow. One source of truth.

That's the future of school transport administration. And it's coming to RollCall soon.